Our Authentication Promise
Every piece, every time
At Maison Vault, authenticity is the foundation of everything we do. Every item is sourced directly from authorised European stockists and verified before it reaches you.
How We Source
Our inventory is procured exclusively through BrandsGateway, a licensed European wholesale platform operating with full authorisation from major fashion houses. Products come from authorised retailers across Italy, Germany, France and other European markets — never from grey market or third-party resellers.
New With Tags
Items listed as "New With Tags" (NWT) arrive in their original condition with all designer tags attached — exactly as they would appear in a boutique. Any exceptions are clearly noted in the product description.
Ships Directly From Europe
Your order ships from our European fulfilment network via DHL or FedEx, with delivery typically in 3-7 business days to the US, UK, Canada and Australia. You will receive a tracking number immediately upon dispatch.
14-Day Return Guarantee
We stand behind every item. Return within 14 days of delivery for a full refund — including if you have any concern about authenticity. No questions asked.
Questions about an item?
Our team responds within 24 hours. Contact us at hello@maisonvault.shop